Business Central in the Dynamics 365 ecosystem

Use the Microsoft Power Platform connected to Dynamics 365 Business Central, Office 365, Microsoft Azure and hundreds of other applications to analyze data, build solutions, automate processes and create virtual agents.


Bring together Office 365 productivity, data connectivity, business intelligence, security, and the business management connection with Business Central.


Microsoft Power Apps transform ideas into organizational solutions, enabling everyone to build custom apps that solve unique business challenges. 1400+ apps on Microsoft Appsource


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Data analysis by integrating multiple systems

Anyone familiar with Microsoft 365 can easily connect Excel queries, data models, and reports to Power BI dashboards, helping to quickly collect, analyze, publish, and share business Excel data in new ways.

Unify data from multiple sources to create interactive, immersive dashboards and reports that deliver actionable insights and drive business results.

Easily connect to your data, model it and visualize it, creating easily customizable reports with your KPIs and branding. Get quick AI-driven answers to your business questions, even when asked with conversational language.

Create reports, dashboards, and share insights inside and outside your organization with user-friendly tools for enterprise BI and self-service.

Dynamics 365 Sales

Find and develop stronger relationships, improve productivity and performance, and gain a unique view of customers.

Dynamics 365 Sales offers great benefits whether you are using a desktop computer, phone or tablet.


  • Manage customers and deals anywhere.


  • Follow guided business processes to learn what next steps to take to close deals faster. You can customize these business processes to your organization's needs..


  • Get actionable insights and suggestions based on the way you work. For example, if you have a closing opportunity next week, the Relationship Assistant will send you a reminder to connect with your customer..


  • Accelerate your team's performance using real-time analytics based on historical data and predictive information.

By integrating Business Central and Dynamics 365 Sales, you can give your salespeople the most complete view of your business, allowing them to view information in Business Central while working in Dynamics 365 Sales. For example, when preparing a sales quote, it can be helpful to know if you have enough inventory to fill the order.

If you use Dynamics 365 Sales for customer engagement, you can enjoy seamless integration into the lead-to-cash process using Business Central for back-end activities such as order processing, inventory management and finance.

Dynamics 365 Power Automate

Microsoft Power Automate is a service with which you can create automated workflows between your favorite applications and services to synchronize files, get notifications, collect data, and more.

With Power Automate you can:

  • Automate business processes​​.
  • Send automatic reminders about late tasks.
  • Move business data between systems in a calendar.
  • Connect to nearly 300 data sources or any publicly available API.
  • You can even automate tasks on your local computer, like computing data in Excel.


Dynamics 365 Power Apps

A package of applications, services, connectors, and data platform that provides a rapid application development environment to build custom applications for your business needs.

By using the Power Apps Builder, you can quickly build custom business applications that connect to your business data stored both on the underlying data platform (Microsoft Dataverse) and across multiple online and on-premises data sources (SharePoint, Microsoft 365 , Dynamics 365, SQL Server and others).

Applications built using the App Builder (Power Apps) provide advanced business logic and workflow capabilities to transform your manual business processes into automated digital processes. In addition, apps created with Power Apps have a dynamic design and can run seamlessly in the browser or on mobile devices (phone or tablet).

Application examples:

  • Expense Report​.
  • Continia Document Capture 365.
  • Jet Reports.
  • Excel importer (Excel file upload facilitator)​.
  • Barcode generator.
  • Mobile WMS.
  • Multicompany Inventory.
  • Product Quality Assurance.
  • ​Field Level Security.
  • Cash flow.

Virtual Agents

Respond quickly and at scale to customer and employee needs using intelligent chatbots created with Power Virtual Agents. No code required.

Easily create your own chatbots


Create and manage efficient chatbots, without the need for code or AI knowledge, with an easy-to-use graphical interface.

Quickly create sophisticated AI-enabled chatbots that can solve common problems and answer questions 24 hours a day.

Artificial intelligence

Apply artificial intelligence to your processes.

Cash flow forecasts can use Artificial Intelligence (Cortana) to include documents with a due date in the future. The result is a more comprehensive forecast.

Cortana Artificial Intelligence can make your shopping smarter. Cortana Intelligence uses historical data to forecast its customers' demand. This forecast can be used to generate additional inventory purchase suggestions for suppliers, saving time and money. And Cortana's advanced machine learning algorithms ensure that the more you use the system, the better the predictions, thereby providing accurate and reliable predictions about inventory levels.

Integrate and manage smart devices

Azure IoT (Internet of Things) is a collection of cloud services managed by Microsoft that connect, monitor and control billions of IoT assets.

Simply put, an IoT solution is made up of one or more IoT devices that communicate with one or more back-end services hosted in the cloud..

You can use Intelligent Device Manager (IoT) for almost anything, but some common business scenarios with Business Central are:

  • Real-time inventory count (how much do I actually have in my warehouse?)​.
  • Guiding Manufacturing Processes Using Industrial Machinery IoT Telemetry.
  • Monitor machines to discover maintenance issues before machines break down.





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