Financial Management

General Accounting. Create companies and post to the general ledger via general journals. Use features for tax and sales tax, recurring periodic journals, and journal posting in the background. Posting and reporting can be done in an additional currency. Use standard reports, custom reports (both RDCL and Word), updatable data in Excel, and Power BI reports and charts. View and edit data on most pages using Microsoft Excel.

Dimensions. Use unlimited dimensions on transactions in all ledgers for important parts of your business, such as your departments, projects, sales channels and geographical areas. Establish rules for how to combine dimensions and dimension values. Control dimension usage and increase production reliability based on dimensions. Assign default dimension values to master data such as G/L accounts, customers, vendors, fixed assets, resources, and items. Establish rules to prioritize the use of default values. Use dimension data in reports for filtering, account schedules to analyze your general ledger, and in data sent to Power BI.

Multiple currencies. Conduct business with customers and suppliers in any number of currencies. Use multiple currencies in sales and purchasing documents, banking, transactions, and payments in accounts payable and receivable. Monetary details of transactions in accounts receivable and payable are stored in local and foreign currencies. Adjust the local and foreign currency amounts for unrealized gains and losses to keep the aging reports correct for receivables and payables.

Budgets. Track business progress using budgets in the general ledger. Use budgets in financial reports, user-defined analyses in account schedules, or in data sent to Power BI for data sharing and analysis. Import budget information to and from Excel to improve calculability when you prepare budgets. Use schedules of accounts as a powerful financial reporting tool. Accountants and controllers can include essential business data from the chart of accounts, budgets, cash flow accounts, and cost types in financial reports. Use the data to efficiently monitor the health of the business and provide valuable input to business decision makers. Define row and column layouts and combinations to generate the report you need. Calculate totals and subtotals and track print output, for example, to compare current and historical budget numbers.

Consolidation. Consolidate companies from the same Business Central tenant and pull data directly into the consolidating company, or use XML files to pull data from other Business Central tenants, databases, or third-party business management application. Use multiple currencies, dimensions, and budgets for consolidation.

Intercompany Postings. Manage the accounting for more than one company in a posting process that includes one or more Business Central tenants or databases. Send sales and purchasing documents to partner companies and post transactions by mapping to shared chart of accounts and dimensions. Control document flow through an Inbox/Outbox function that automates sending and receiving. Use multi-currency sales and purchase documents to reconcile intercompany balances.

Cash flow forecast. Predict how your company's liquidity will develop over time. Forecast expected cash receipts and expenses plus available liquid funds. Create basic cash flow forecast scenarios that you can extend and adjust. Use an assisted setup guide to help complete tasks and take advantage of automatic daily or weekly data updates. Include employment and tax data as sources for the cash flow forecast. Use Azure ML capabilities to enable Business Central to generate cash flow forecasts.

Fixed Assets. Track fixed assets such as buildings, machinery and equipment. Post fixed asset transactions, such as acquisitions, depreciations, revaluation, and disposals. Assign one or more depreciation books to define methods and conditions for calculating depreciation Use depreciation books to meet management, internal accounting, and legal reporting requirements Record maintenance costs, insurance coverage, and cost allocations for assets.

Fixed Asset Allocations. Use allocation keys to distribute percentages of fixed asset transactions, such as acquisition cost and depreciation, to departments or projects.

Fixed Assets - Insurance. Track insurance coverage and annual insurance premiums for fixed assets and easily determine whether they are under-insured or over-insured. Attach assets to one or more insurance policies and insurance index values.

Fixed Assets - Maintenance. Record maintenance and service expenses for fixed assets. Get detailed information to analyze and make decisions about fixed asset renewal and disposal.

Cost Accounting. Gain cost insight through visibility into the actual and budgeted costs of operations, departments, products, and projects. Combine the basic data on general ledger activities with dimensions of known future costs and define a hierarchy of cost centers and cost objects. Allocate costs using Allocation is done with different allocation keys and methods. Analyze general ledger actuals and budgets in user-defined scenarios. Explore the scenarios to gain insight into the business that is not immediate. reflected in your chart of accounts.

Deferrals. Establish deferral templates that automate the process of deferring revenues and expenses based on a schedule. Recognize revenues and expenses in periods other than the period in which the transaction is posted.

Bank account management. Create, operate, and manage multiple bank accounts to meet diverse business needs and across different currencies.

Electronic payments and direct debits. Create payment proposals based on vendor documents and generate bank payment files in ISO20022/SEPA format or use AMC Banking Service to generate electronic payment files in the format your banks require. Create direct debit collections to a bank direct debit file in ISO20022/SEPA format.

Easy payment process for your customers. Give customers an efficient way to send payments by adding links to online payment services to invoices in the online version of Business Central.

Sales and Marketing Management

Contact management. Keep an overview of your contacts and customize your approach to them. Record contact information for all business relationships, and specify the individual persons related to each contact. Be alerted if you enter duplicate contact information. Get an accurate view of prospects and customers by categorizing your contacts based on weighted profiling questions (assign the weights of two questions to identify the value of a third question). Divide customers into ABC segments and even use this module for classification. Use the information to target contacts for campaigns. Issue quotes to prospects and create sales documents for specific contacts.

Opportunity Management. Keep track of your sales opportunities. Seven your sales processes at different stages to get an overview and manage your sales opportunities.

Campaign management. Organize campaigns for segments of your contacts that you define based on reusable criteria such as sales, contact profiles and interactions, and reuse existing segments. Send documents to people of different nationalities in their native language using Campaign Management with Interaction/Document Management.

Interaction and document management. Record the interactions you have with your contacts, such as phone calls, meetings, or letters, and attach documents as Word, Excel, or TXT files. Automatically record other interactions, such as sales orders and quotes that you exchange contacts, and revisit them if necessary.

Email Logging for Microsoft Exchange Server. Log all incoming and outgoing e-mail messages sent via Business Central or Microsoft Outlook®. Logging can be manual, or automatic. Use a server-based solution with Microsoft Exchange Server to keep e-mail messages in their natural environment and ease administration.

Integration with Microsoft Dynamics Sales. Integration between Business Central and Sales enables a more efficient lead-to-cash process and allows users to be more informed decisions without switching products. Gain efficiency by ensuring tight integration between accounts and customers and adding cross-product features to the lead-to-cash flow. Use an assisted setup guide to help set up integration and coupling records from Business Central with corresponding records in Sales. Work with prices in currencies other than local currency, using the coupling of the Customer Price Group record in Business Central with the Price List in Sales.

Supply Chain Management

Sales and Receivables

Sales invoicing. Prepare, post and print customer invoices and sales credit memos.

Sales order management. Manage sales quotations, blanket sales orders, and sales order processes. Create partial deliveries, send and bill separately, create pre-payment sales order invoices, and use open quotations and orders or sales contracts.

Campaign Pricing. Connect sales prices and sales line discounts to sales campaigns to give special prices and discounts to customers and contacts in campaign segments. Specify the periods for which the prices are valid. Apply campaign prices and discounts to sales and service orders.

Sales Line Pricing and Discounts. Manage flexible item pricing and discount structures that differentiate between special agreements with customers and customer groups and are conditioned by parameters such as minimum quantity, unit of measure, currency, item variant and time period. Offer the lowest price on sales lines when the sales order meets the conditions specified for sales prices. Maintain price agreements using the sales price spreadsheet.

Discounts in sales invoices. Calculate invoice discounts automatically. Configure any number of discount conditions on the invoice, including a certain minimum amount, discount percentage, and/or a service charge. The discount is calculated on individual item lines and becomes part of the net sum in the invoice. Calculations can be made in either local or foreign currency.

Alternative shipping addresses. Set up multiple shipping addresses for customers who receive goods at more than one location. The person creating a sales order or invoice can specify exactly where to send it.

Sales Returns Order Management. Create sales return orders to compensate customers who received incorrect or damaged items, receive return items for the orders, and link the orders to a replenishment sales order. Create a partial return receipt or combine return receipts in a credit memo.

For companies using Microsoft Bookings in Office 365, you can do mass billing for reservations. The Unbilled Bookings page in Microsoft o Dynamics Business Central provides a list of the company's complete bookings. From this page, you can quickly select the bookings you want to invoice. and create draft invoices for services rendered.

Purchases and Payables

Purchase invoicing. Prepare, post and print purchase invoices and purchase credit memos.

Purchase order management. Manage purchase quotes, open purchase orders or contracts, and purchase order processes. Creating a purchase order differs from directly creating a purchase invoice. The available quantity is adjusted as soon as an amount is entered in a purchase order line, but is not affected by a purchase invoice until the invoice is posted. Use this functionality to manage partial receipts, receive and invoice separately, and create pre-payment slips for the purchase. order, use quotes and blanket purchase orders in the purchasing phase. Open quotations and purchase orders or contracts do not affect inventory values.

Purchase Returns Order Management. Create a purchase return order to compensate your own company for wrong or damaged items. The items can then be taken from the purchase return order. You can set up partial return deliveries or combine return deliveries into one credit memo and link purchase return orders with replacement purchase orders.

Alternative order addresses. Set up multiple addresses to manage orders from suppliers who, in addition to a main business address, have more than one location from which they ship orders. These additional locations can then be selected by the purchasing agent when creating a purchase order or invoice.

Invoice discounts on purchases. Calculate invoice discounts automatically. The discount can differ from vendor to vendor with different minimum amounts (also in different currencies) and different rates, depending on the size of the invoice. The discount is calculated on individual item lines and becomes part of the net sum of the invoice.

Purchase Line Discounting. Manage discounts on the purchase price of multiple items that you have negotiated with individual vendors, based on parameters such as minimum quantity, unit of measure, currency, item variant, and time period. Best, based on the highest discount, the unit cost is calculated for the purchase line when the order details meet the conditions specified in the purchase line discount table.

Alternative suppliers. Manage the purchase of the same item from different suppliers. Set up alternative suppliers for items, specify typical delivery times, and record price and discount agreements with each supplier.

Items from the supplier's catalog. Offer items to customers that are not part of regular inventory, but you can order from suppliers or manufacturers all at once. Record these items as non-stock items, but treat them as regular items.


Basic Inventory. Configure inventory items and specify properties such as their unit of measure, costing method, inventory posting group, and cost and unit price. Post item transactions, such as sales, purchases, and negative and positive adjustments of the recurring items. Store quantity and cost records of items posted transactions in the inventory book, and use this as the basis for inventory valuation and other cost calculations.

Item Categories. Group items in a hierarchy and define custom categories that include specific attributes.

Item Attributes. Add custom data such as color, country of manufacture, product size or dimensions to applicable line items to complement the built-in global line item fields. Use Azure AI to enable Business Central to analyze images of your items and automatically suggest item attributes. Define attribute option types, including list and text, and integer and decimal that can include units of measure. Translate attribute names and options into multiple languages. Block attributes or attribute options from being used, for example if they are no longer applicable.

Item tracking. Manage and track serial and batch numbers. Assign serial or batch numbers manually or automatically, receive and ship multiple quantities with serial or batch numbers from a single order line entry.

Multiple locations. Manage inventory in multiple locations that can represent a production plant, distribution centers, warehouses, showrooms, retail outlets, and service carts.

Stockkeeping units. Manage stock keeping units (SKUs). Identical items with the same item number can be stored in different locations and managed individually at each location. Add cost pricing, replenishment, manufacturing information, etc. based on location.

Location transfers. Track inventory as it moves from one location to another. Contact the value of inventory in transit and at multiple locations.

Shipping agents. Establish multiple shipping agents (for example, UPS, DHL, external carriers, or your own carrier) and relate their services (express, overnight, standard) to shipping time. Associate standard shipping agents and their services with individual customers or specify these details in sales orders and transfer orders to improve the accuracy of promising orders.

Calendars. Set up calendars with working and non-working days. Assign a basic calendar to customers, vendors, locations, companies, shipping agent services, and the service management setup and make changes when necessary. Use calendar entries in sales, purchasing, transfer, production, and work order date calculations, as well as requisition and planning worksheets.

Item Costs. Manage the item expenses. Include the value of additional costs, such as freight or insurance, in the unit cost or unit price of an item.

Item Cross References. Identify the items a customer is ordering based on item numbers other than your own. Easily store and access cross-reference information from customers, suppliers and manufacturers, as well as generic numbers, Universal Product Codes (UPCs) and European Article Numbers (EANs).

Item Substitutions. Link items that have the same or similar characteristics to suggest alternatives for out-of-stock or in-stock items in orders. Provide extra service to customers by offering low-cost alternatives.

Item Budgets. Define sales and purchasing budgets at the customer, vendor and item levels. Prepare and record a sales budget that can serve as input for decision making in operational areas such as purchasing and logistics. Obtain information on expected demand and use it in business discussions with customers. Finalize budgets and track actual sales performance by calculating variance. Export budget figures to Excel for flexible calculations in the budgeting process.

Analytical Reporting. Provide decision makers, especially those with responsibility for sales, purchasing, and product portfolio management, with meaningful information that informs day-to-day decisions. Build on item entries to provide customizable analyses that allow you to add and combine analysis objects such as customers, items, and suppliers according to your needs.

Cycle Count. Manage cycle count to verify inventory record data used to maintain and increase inventory accuracy. You can configure cycle counting at the item or SKU level.

Delivery and Availability Plan

Supply Planning. Plan material requirements based on demand with support for master production scheduling and material requirements planning. Generate optimal replenishment suggestions for stock transfers based on current and future item demand and availability, as well as a variety of planning parameters such as minimum and maximum quantities and reorder quantities. Use automatic ordering for assembly, purchasing, production, and transfers, and action messages to balance supply and demand. Use time buckets when planning material requirements.

Demand forecasting. Manage the demand forecast based on items. Forecast incoming demand (sales) for products and components in a more convenient way (daily, monthly), quarterly). Create production and purchase orders that consider the demand forecast, available inventory, and requirements planning.

Sales and Inventory Forecasting. Gain deep insight into potential sales and a clear view of expected stock-outs using the Sales and Inventory Forecasting extension. Leverage your integrated Azure AI capabilities to generate reliable forecasts that make replenishment management easier.

Promising Order. Promise accurate order delivery and shipment dates based on the current and future availability of an item. When items are not available to meet the customer's requested delivery date, calculate the earliest shipping date as an available to promise date that is based on uncommitted supply or an able to promise date, which is when items may become available.

Straight shipments. Handle orders that are shipped directly from the supplier to the customer without having to physically stock items in your inventory. Keep track of order costs and profit. Link sales orders to purchase orders to control the sequence of posting tasks.

Order Planning. Plan the delivery for all types of demand on individual orders using a simple supply planning tool.

Warehouse Management

Bin. Organize your warehouse by assigning items to bins, the smallest unit of the logical warehouse structure. Use the item journals to assign the warehouse directly in document rows.

Bin configuration. Build and maintain bins by defining both your warehouse layout and the dimensions of your racks, columns, and shelves. Enter planning by defining the characteristics of the bins.

Stock Picking and Stock Picking. Create pick lists from released sales orders and put work from released purchase orders. Manage picking work and put away work without opening sales and purchase orders when handling deliveries.

Warehouse Receipt. Create a put-away job directly from the receipts. Manage receipts from a separate user interface in a multi-order environment.

Ship to warehouse. Create pick lists from shipments. Manage warehouse shipments from a separate user interface in a multi-order environment.

Internal Picks and Put-Aways. Create pick and put orders for internal purposes, such as testing production output, without using a source document (such as a buy order or sell order).

Warehouse Management Systems. Manage items on a bin level. Receive and store items in bins, pick items according to putaway templates, and pick items based on zone and garbage can classification. Move items between bins using a report that optimizes the picking process and space usage or move items manually. Create warehouse instruction documents for pick and putaway processes for sales, purchases, transfers, returns, and production orders.

Project Management

Basic resources. Keep track of resources and prices. Register and sell resources, combine related resources into a resource group, or track individual resources. Divide resources into labor and equipment, and allocate resources to a specific job on a schedule.

Capacity management. Plan capacity and sales statistics and manage resource utilization and profitability. Create your plan in a calendar system with the required level of detail and for the period you need. Monitor resource utilization and get a complete overview of resource capacity, including availability and planned costs on orders and quotes.

Multiple Costs. Manage alternative costs for resources and resource groups. Costs can be fixed, percentage-based, or an additional fixed cost. Define as many job types as you need.

Projects. Track usage on projects and data for customer billing. Manage projects with fixed prices and projects with time and materials:

  • Create a plan for a project with multiple tasks and task groups. Each task can have a budget and can be done for any period you need.


  • Copy a budget from one project to another and establish a project-specific price list for the items and resource charges and general ledger account expenses for the client.


  • See suggested and recognition WIP postings for a project.


  • Project planning and invoicing in various currencies.


  • Assign a specific project to a specific customer and bill the project completely or partially.


  • Use an assisted setup guide to configure projects, easily enter timesheets and journals, and use the Project Manager Role Center to access tasks, new charts, and the list of your roles.


  • Use the projects page to access tasks, assign ownership of projects, and get visibility into costs and billings.


  • Use the Project Quotation report to quickly email a client the price of a project.

Time Sheet. Record time spent and get manager approval using the simple and flexible Timesheet. Timesheet integrates with Service and Project Management and can include features.


Assembly Management. Specify a list of saleable items, raw materials, sub-assemblies and resources as a list of assembly materials that make up a finished item or kit. Use assembly orders to replenish the assembly items. Capture customer requirements for the kit bill of materials directly from sales quotations, blanket orders, and order lines in assembly-to-order processes.

Standard costing sheet. Give company controllers a reliable and efficient way to maintain accurate inventory costs. Work with standard cost updates in Business Central the same way you would in an Excel spreadsheet. Prepare for cost updates without changing data until you are ready.

Production Bill of Materials. Create material lists and calculate their standard costs.

Basic capacity planning. Add capacities (work centers) to the manufacturing process Configure routings for production orders and material requirements planning View the loads and the task list for the capacities.

Machine centers. Add machine centers as capacities in the manufacturing process. Manage capacity for each machine or production resource at a detailed level for the machine and at a consolidated level for the work centers. Use machine centers to store standard information about manufacturing processes, such as setup times and standard scrap percentages.

Version management. Create versions of bills of materials and routings.

Production orders. Create production and post-consumption and production orders. Calculate net requirements based on production orders. Use a manual supply planning tool as an alternative to automatic planning. Get visibility and tools to manually plan demand from sales lines and to create supply orders.

The finite load. Manage the finite load of capacity constrained resources. Consider capacity constraints by periods to avoid overloading work centers. Calculate Promise Capacity (CTP)​.

Customer Service Management

Planning and Dispatching. Assign personnel to work orders and record details such as work order processing and work order status. For dispatching, manage service personnel and field technical information, and filter according to availability, skills, and stock items. Get an overview of the prioritization of service tasks, service loads and escalation tasks.

Service contract management. Establishing agreements with customers on service levels:

  • Maintain information about contract history, contract renewal, and contract templates.


  • Manage warranties for service items and spare parts.


  • Record details about service levels, response times, discount levels, and the service history of each contract, including service items and used parts and labor hours.


  • Measure the profitability of the service contract.


  • Generate quotations for service contracts.


Service Item Management. Record and track all of your service items, including contractual information, component management, BOM reference, and warranty information. Use the Trend Analysis feature to view key performance indicators for service items over multiple periods.

Service order management. Record post-sales requirements, including service requests, service due, work orders, and repair requests. Let customers initiate service requests or automatically create them according to the terms of service agreements Record and manage equipment loans to customers. Get a complete history of work orders and work order quotes through the Work Order Log.

Service pricing management. Configure, maintain and monitor service prices. Set up pricing groups based on criteria such as the service item (or multiple item groups), the service tasks, or the type of failure over a period of time or for specific customers or currencies. Define pricing structures that include all the parameters involved in providing the service, such as the parts used, the types of work, and the service charges. Automatically assign the correct pricing structure to service orders that match the criteria in the price group Assign fixed prices, minimum prices, or maximum prices to price groups and view statistics on profitability.

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